Program Management & Administrative Services
PROSOFT offers Program Management & Administrative Services including strategic planning, cost and schedule analysis, site surveys, program assessment, product and concept development, clerical support, financial estimating and analysis, quality assurance, and management support. Working for a variety of clients, we analyze customer requirements to fully understand their needs and to develop tools that allow for operational efficiency. These tools include SharePoint workflows, SharePoint-based repositories for document management, web-enabled phone books, and Web Content Management systems for publishing content. PROSOFT solutions enable our customers to work more efficiently to meet mission objectives.
Program and Project Planning- Planning, Programming, Budgeting, and Execution (PPBE) process
- Project Management Body of Knowledge (PMBOK) principles
- Work Breakdown Structures (WBS)
- Earned Value Management System (EVMS)
- Business Travel Planning and Coordination
Logistics Management
Security Administration
Service Desk Operations
- Service Delivery based on ITIL v3 IT Service Management (ITSM) model when and where applicable
- Tier 1, 2, and 3 for applications and systems